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Cancellation Policy

Your appointment time is reserved just for you. A late cancellation or missed appointment leaves a gap in the therapist’s day that another client could benefit from. We require a minimum of 24 hours’ notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours’ notice, or miss their appointment without any notice, may be charged the full session fee. 

Therapists and other self-employed professionals are only paid per session, so a cancellation without enough time to fill the appointment means they lose a significant portion of their income for the day. 

We understand that emergencies and other serious situations happen. We appreciate you contacting us as soon as possible if there is a change regarding your appointment.